FAQs

PAYMENTS:

 

How do I make my payment?

You have multiple options to make your payment i.e. internet banking, cash on delivery and we accept all types of credit and debit cards. You can also pay through PayPal and PayU.

 

Are there any hidden charges(any tax) when I make a payment?

What is Cash on Delivery?

Which credit/debit cards are accepted?

What is a Secure password?

Can I use internet banking method to make my payment?

RETURNS & REPLACEMENTS:

 

What should I do to return or replace an order?

If I want to return or replace an item, what should I check for?

What should I do when I did not receive my order??

 

 

What is the procedure after replacement has been placed?

When are returns not acceptable?

CANCELLATIONS:

How do I cancel my order?

How long will it take to complete the Cancellation Request?

PRODUCT REVIEWS AND GUIDELINES:

 

You will receive timely e-mails from www.buxaz.com where you can give reviews of a product.

What you can include in a product review?

What’s not allowed?

SHIPPING:

 

What are the delivery charges?

Why does the delivery date does not match with the delivery timeline?

What is the estimated delivery time?

Why does the estimated delivery time vary for different items?

What are you supposed to do if you haven’t received the invoice?

How to track your order?

What are the payment methods?

What if the item is damaged or you want a replacement?

If an item arrives visibly damaged please contact us HERE with your order id and images of the product. Replacement will be done immediately.